Shipping & Returns
Shipping:
- $6.95 flat-rate US shipping or FREE on orders over $150!
- Orders are processed and shipped out within 24-48 hours.
- FREE local pickup is available in El Reno, Oklahoma (Choose option at checkout.)
- Orders cannot be canceled or modified after checkout!
- Returns must be requested and postmarked to us within 14 days from your date of purchase.
- Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
- Returns are eligible for store credit only.
- Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, bath products & gift cards sale/clearance items.
- Shipping charges (original and return) are the customer’s responsibility.
- When shipping items back, please wrap in paper &place in a shipping mailer. Shoes must be in original box & contain all packaging & placed in a shipping mailer, DO NOT put label directly on shoe box. We recommend using a shipment method that will provide a tracking number.
- Please email us at info@bronzeseal.com or call 405-295-1994 if you need to return/exchange an item that has been shipped.